Troubleshooting & Support
Connection problems, security and privacy, and how to reach us.
3 articles
Troubleshooting connections
What to do when BuildCaptain can’t reach Jenkins: HTTPS requirements, proxies and login pages, tokens, permissions, and the missing plugin.
3 min read
Security and privacy
Where your token lives, what BuildCaptain sends and to whom, and how AI agent access is locked down.
2 min read
Getting support
How to reach us, what to include so we can help quickly, and how refunds work on the Mac App Store.
2 min read
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